Terms & Conditions

Terms and Conditions

Welcome to DAOLAR! These Terms and Conditions outline the rules and regulations for using our website located at https://eu.daolar.com, operated by HONGKONG DAOLAR LIMITED.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue using our website.

1. Company Information

Company Name: HONGKONG DAOLAR LIMITED
Business Registration Number: 74821040
Registered Address: ROOMS 1318-19, 13/F, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONGKOK, KOWLOON, HONG KONG
Email: support@daolar.com
Website: https://eu.daolar.com

2. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU residents.

3. Electronic Communications

By visiting DAOLAR or communicating with us electronically, you consent to receive electronic communications from us. We may contact you via email or through notices posted on our website. Such communications satisfy any legal requirement that they be in writing.

4. Copyright and Intellectual Property

All content on this website—including text, graphics, logos, images, icons, and software—is the property of DAOLAR or its content providers and is protected by international copyright laws. Unauthorized reproduction, modification, or distribution is strictly prohibited.

5. Trademarks

DAOLAR and its logo are trademarks or registered trademarks of HONGKONG DAOLAR LIMITED. Other trademarks appearing on this website belong to their respective owners.

6. License and Site Access

You are granted a limited, non-exclusive, revocable license to access and use this website for personal, non-commercial purposes. You may not reproduce, duplicate, sell, or otherwise exploit any portion of this website without prior written consent from DAOLAR.

7. Your Account

You are responsible for maintaining the confidentiality of your account and password. If you are under 18 years old, you may use our website only under the supervision of a parent or guardian. We reserve the right to suspend or terminate accounts at our discretion.

8. Reviews, Comments, and User Content

Visitors may post reviews or comments as long as the content is not illegal, obscene, defamatory, or infringing on intellectual property rights. By submitting content, you grant DAOLAR a non-exclusive, royalty-free, perpetual, and sublicensable right to use and display such content globally.

9. Risk of Loss

All products purchased from DAOLAR are shipped under a shipment contract. The risk of loss and title pass to you once the product is delivered to the carrier.

10. Product Descriptions

We strive to ensure that all product information is accurate and up to date. However, we do not warrant that product descriptions or other content are error-free. If a product you receive is not as described, you may return it according to our Refund Policy.

11. Pricing and Taxes

All prices are listed in EUR (or as otherwise stated) and include applicable VAT for EU customers where required by law. For customers outside the EU, local duties, import taxes, or customs fees may apply depending on your country’s regulations. We reserve the right to correct pricing errors before or after accepting an order and will contact you to confirm or cancel the order as necessary.

12. EU Consumer Rights

If you are a consumer residing in the European Union, you are entitled to the following rights under EU law:

  • Right of Withdrawal: You may withdraw from your purchase contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day you receive your order. To exercise this right, please contact us at support@daolar.com. You may also use the model withdrawal form available in our Refund Policy.
  • Legal Guarantee of Conformity: Products must be of satisfactory quality, fit for purpose, and as described. If your item is defective within two years of delivery, you are entitled to a repair, replacement, or refund.
  • Online Dispute Resolution (ODR): The European Commission provides a dispute resolution platform at https://ec.europa.eu/consumers/odr/.

13. Non-EU Consumer Rights

For customers outside the EU, your rights will be governed by the applicable laws of your country of residence. We are committed to offering fair and transparent service to all our global customers.

14. Applicable Law

These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong SAR. However, if you are a consumer residing in the European Union, you will also benefit from the mandatory provisions of consumer protection and data protection laws of your country of residence. Nothing in these Terms limits your statutory rights under EU law.

15. Dispute Resolution

We encourage customers to contact our support team first to attempt an amicable resolution before pursuing any legal action. For EU consumers, any disputes arising from these Terms may be brought before the competent courts of your country of residence. For non-EU consumers, disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

16. Modifications

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
support@daolar.com


Last Updated: October 31, 2025