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FAQ

Q: How to choose the right electric car charging cable?

A: First, make sure your car's charging port is Type 2 (7 pins + 2 pins CCS2) or Type 1 (5 pins), then determine the maximum power and AC voltage supported by your car, and finally choose a charger with the maximum power supported by your car.

Q: 3.6kW vs 7kW vs 11kW vs 22kW, which one is best for my car?

A: Determine what is maximum power, current, and voltage supported by your car and whether it supports 3-phase power. With the same number of power phases, choose a high power charging cable that is backward compatible with low power vehicles.

If your car supports 1-phase power, you can choose 3.5KW and 7KW.

if your car supports 3-phase power, you can choose 11KW and 22KW.

Q: Schuko vs 3-pin CEE vs 5-pin CEE, What's the difference? which one is best for my car?

A:

Schuko: single-phase, 230V, 16A, Maximum power 3.5KW
3-pin CEE:single-phase, 230V, 16A/32A, Maximum power 7KW
5-pin CEE: three-phase, 380v, 16A/32A, Maximum power 22KW

The charger will configure the plug according to power and cannot be modified at will. If corresponding charger is selected, corresponding socket needs to be installed.

Q: How long does it take fully charge?

A: Charging time = car battery capacity / charging power.

For example, car battery is 50kwh and charging power is 11KW. It can be fully charged in about 4.5H (4.5=50/11)

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